Communicating to the employees of the sales department, the dealership’s goals for market leadership, superior customer loyalty, and returns on investment.

Creating a work environment that promotes teamwork and cooperation, where sales department personnel can prosper; find rewards in their efforts; and, be continuously motivated and challenged to improve their performance.

Promoting the dealerships standards for integrity, ethics, and job performance.

Directing the daily activities of the sales representatives; assisting them in achieving their objectives for sales, and profits; and, continuously training, evaluating and monitoring their progress toward achieving these goals.

Assisting the General Sales Manager to assure that the Sales Department is staffed with individuals who are competent, trustworthy, adequately trained for their positions, and motivated to help the dealership achieve its goals and objectives.

Assuring that the accounting office receives on a timely basis, time cards, commission vouchers, employment documents, and all other records necessary to the hiring, employment and compensation of the sales representatives.

Managing sales representatives in a manner that is in compliance with all local, state, and federal, wage and hour laws, employment laws, and all other government regulations relating to employment, compensation, safety, harassment, and discrimination.

Assisting the General Sales Manager in implementing sales and marketing plans and assuring that the dealership is; aggressively seeking new customers and markets; achieving its full sales potential; and, fulfilling its obligations under the terms of its Sales and Service Agreements for superior representation and total customer satisfaction.

Implementing the dealership’s policies and processes for prospect management and customer follow-up to assure that all potential customers are handled in a manner conducive to maximizing the dealership’s goals for sales penetration, profitability, and customer loyalty.

Maintaining the physical presences and appearance of the new and used inventory and other assets utilized by the sales department; and, maintaining a system of internal controls and operating procedures that will protect these assets from theft, loss, or unnecessary depreciation.

Assuring that all purchase agreements, bills of sale, finance contracts, lease agreements, applications for registration, and all other documents necessary to the sale and lease of vehicles are completed accurately and in full compliance with all local, state, and federal laws, and submitted to the accounting office in a proper and timely fashion.

Assisting the General Sales Manager with the implementation of the annual business plan and expense budget for the sales department; realizing the monthly sales and profit objectives; and, conducting the affairs of the department in a fashion conducive to achieving its sales goals and maximizing the return on the owners’ investment.

Assuring that the Sales Department is utilizing all available technologies in its pursuit of its sales and profit objectives.

Assuring that the sales representatives conduct their affairs in a manner conducive to good citizenship within the community, and operate within the laws and regulations of all local, state, and federal jurisdictions.

Assisting the General Sales Manager with the development and maintenance of relationships and alliances with manufacturers, industry associations, suppliers, and vendors that promote the goodwill of the company and serve its interests best.

Assisting the General Sales Manager with the implementation of the policies, procedures, and processes necessary to being recognized for superior customer satisfaction.