Registered Clients Click HereYour dealership’s most valuable asset, the human asset, isn’t listed on your Balance Sheet but at OCD Consulting, we believe that if you invest in people, they will invest in you.
At OCD Consulting, we believe organizational effectiveness, as measured in terms of satisfying customer needs and producing economically viable returns, is determined by a combination of organizational structure and behavior. Similarly, personal effectiveness is driven by what we know and how we think. Understanding and constructively relating these dynamics within your dealership is fundamental to the Customer Based Management System.
In our experience, we have found several assessment tools that can help you maximize the performance of your own organization. While these tools are easy to use, they offer a valid and accurate picture of the behaviors, thinking styles, and skill levels that lie within your dealership. Contact us today and let us show you how the power of this understanding can help you and your dealership achieve superior levels of performance.
Behavioral Profiling for Sales Representatives
Sales professionals, who understand their own behavior as it relates to their customers, will produce higher volumes and greater customer satisfaction, than those who don’t. Using the DISC Style Analysis* we can help you and your sales representatives learn how to use their own Adapted and Natural behavioral styles to improve your collective bottom lines.
Sales Skills Assessment
Can this person sell? The Sales Strategy Index* can help you and your sales team find the answers to this question. The SSI is a test of sales knowledge and is a powerful tool for assessing the skills of new applicants, helping individuals to improve their sales effectiveness, and identifying training needs for your sales team. It measures seven areas of sales knowledge and show the individual how they compare to other top sales performers. The SSI is a must for any sales organization that wants to achieve Superior levels of performance.
*Products of and distributed for Target Training International, Ltd.