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A Primer for Recession
A survival guide for difficult economic times.
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Aligning Compensation to Strategy
Compensation plans need to be reflective of corporate needs and strategies.
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Myths of Service Operations
Conventional wisdom can often times lead you down the wrong path.
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The Presentation is Everything
Remove the words "diagnostic time" from your service writers' vocabulary.
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They Shoot Technicians
The technician is not always to blame for a poor performing service department.
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The Perfect Ending
Selling your dealership? Here is how to get the most for you life long efforts.
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